In the NACADA publication, Academic Advising: A Comprehensive Handbook (2008), Lowenstein 
provides principles for advisors to consider in ethical dilemmas:

• Seek the best possible education for the advisee.
• Treat students equitably; don't play favorites or create special privileges.
• Enhance the advisee's ability to make decisions.
• Advocate for the advisee with other offices.
• Tell the advisee the truth about college policies and procedures, and tell others (e.g., faculty, staff, and administrators) the truth as well, but respect the confidentiality of interactions with the advisee.
• Support the institution's educational philosophy and its policies.
• Maintain the credibility of the advising program.
• Accord colleagues appropriate professional courtesy and respect.